Privacy Policy

Introduction

Welcome to RCB Window Cleaning Services Limited ("Company," "we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, or use our services.

Information We Collect

Personal Information

When you use our website or services, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Service Information: Details about the services you request or purchase, including location and service preferences.

  • Payment Information: Credit card details, billing address, and other payment-related information.

  • Account Information: Username, password, and any other details necessary to create an account.

  • Communication: Records of your communications with us, including emails, phone calls, and messages.

Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

  • Browser Information: Type of browser, IP address, operating system, and browsing behavior.

  • Usage Data: Information about how you use our website, such as pages visited, time spent on pages, and click-throughs.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our window cleaning services.

  • Customer Support: To respond to your inquiries, fulfill your requests, and provide customer support.

  • Billing and Payments: To process transactions and manage billing.

  • Communication: To send you updates, promotional materials, and other information related to our services.

  • Website Improvement: To analyze website usage and improve our website and services.

  • Legal Compliance: To comply with legal obligations and protect our rights.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government regulations).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to and correction of your personal information.

  • Deletion: You can request the deletion of your personal information, subject to legal requirements.

  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

RCB Window Cleaning Services Ltd
rcbwindows@gmail.com
07951927302

Effective Date: July 2024

Thank you for choosing RCB Windows Cleaning Services Ltd. We value your trust and are committed to protecting your privacy.